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Help Centre

Clear answers to your most common questions

Still have questions about our talent recruitment methodology, platform features, or pricing?

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Many businesses have already hybridised their teams with top freelance talents

Entreprises

Yes, zoulloo is accessible to organisations of every size and sector. Our platform serves any business with needs across market research, data and artificial intelligence. Whether you are a start-up, SME or large enterprise, a consultancy or an agency, you can work with our qualified freelance talent to deliver your projects successfully.

A company is billed only once a project is confirmed and both the quote and the contract have been signed. Shortlisting and introductions to freelancers are handled by zoulloo and are not billed. In line with our T&Cs, companies agree not to contract directly with freelancers introduced by zoulloo.

We take care of this during our freelancer recruitment steps. We verify the information provided by each talent before approving their application and sharing their profile for your project.

On zoulloo, you don’t access freelancer profiles directly. Our approach is a targeted selection that saves you time and ensures you speak with the right experts:

  • Our talent agents speak in depth with every freelancer during their application journey to understand their strengths and expectations.
  • When we shortlist freelancers for your project, we consider both technical skills (hard skills) and human/relational qualities (soft skills) to ensure the best fit.
  • Combining our matching technology with our team’s expertise, we present a focused shortlist within 72 hours.
  • Result: you save up to 90% of sourcing time and move faster on your projects.

zoulloo supports you at every step to refine your brief and ensure efficient introductions to the best-suited freelancers. From your initial brief, we clarify objectives, identify key hard and soft skills and, where relevant, required tools.

We then formalise a detailed project pitch for your approval. Once validated, our matching technology identifies a shortlist of one to three freelancers who fit perfectly. They then submit a proposal via the platform so you can choose the talent you want to work with.

Through the casting sessions (selection interviews) organised by the zoulloo team, you speak with the freelancers who submitted proposals. Once you choose a freelancer and finalise the proposal, you confirm them for the assignment. The quote and contract are then sent to you and the freelancer for signature. The project can begin.

If a project is extended, the billing conditions remain the same as for the initial assignment: a commission, paid by the company, is applied to the freelancer’s remuneration. The extension is covered by a dedicated quote.

Freelances

At zoulloo, acceptance is based on a thorough evaluation to ensure a high-calibre freelance community. We first assess technical expertise via targeted tests relevant to your field. We also evaluate human skills during an in-depth interview to understand your relational strengths and collaboration style. Relevant experience and concrete achievements are essential, as is alignment with our values of collaboration, excellence and commitment. If you meet these criteria, after onboarding you will join a community where your profile is showcased and optimised to access the most relevant assignments.

Yes, you can apply while working via an umbrella company. When you sign up, simply provide your umbrella company’s details so we can factor this into your assignments.

  • A validated profile on zoulloo gives you access to a platform built by and for experts in market research, data and AI.
  • Unlike automated checks on other platforms, our selection process is an in-depth evaluation of your expertise lasting 3–4 hours in total. Throughout your application, you speak with a talent agent who takes time to understand your expectations, highlight your strengths and refine your positioning.
  • Once validated, you join the zoulloo talent community, active online and at in-person events, alongside the top 20% of freelance experts in market research, data and AI. We contact you when an assignment matches your expectations and skills.
  • Independents can struggle to be onboarded by large groups that already work with zoulloo. Joining our community also opens opportunities with major international companies that partner with us.

Freelancers in our community are carefully selected based on both soft and hard skills. Explore our step-by-step selection process. Discover our selection methodology..

Yes, you can update your profile at any time. We recommend doing so regularly, especially when you gain new skills, master new tools or broaden your experience, so your profile reflects your expertise and development.

zoulloo connects you only with projects that genuinely match your expertise, avoiding poorly qualified assignments and wasted time. We showcase your capabilities to clients, both technical skills and soft skills, to secure assignments that reflect your true value.

zoulloo is remunerated via a commission paid entirely by the client company. As a freelancer, you receive exactly the rate you set, with no deductions related to zoulloo’s fees. This is a key difference from many other platforms.

No. Joining zoulloo and accessing assignments is completely free for freelancers. Our model relies on a commission charged only to companies when a project is confirmed. This means you receive 100% of the agreed rate for every assignment. We are committed to a transparent, fair model with no membership or subscription fees.

On zoulloo, assignments are not directly accessible on the platform. Firstly, for confidentiality reasons: even short or tactical assignments can require discretion. Secondly, for efficiency: by controlling the matching process through our technology and limiting the number of freelancers selected to submit a proposal, we save you valuable time. You avoid spending hours on proposals that have little chance of success.

Our approach is based on a targeted selection that maximises your chances of matching with the right opportunities:

  • During your application process, your Talent Agent takes the time to discuss your goals, your skills, and what makes you stand out.
  • Our technology analyses clients’ needs, objectives, and working environments in detail to deliver precise and efficient matching.
  • Thanks to our technology combined with our team’s expertise, we can present clients with a shortlist of one to three freelancers who fit their exact requirements, and offer you assignments that are genuinely aligned with your profile and aspirations.

Your profile is not publicly accessible. It remains confidential within our platform and is only shared with clients for whom you agree to submit a proposal, so they can assess your skills and fit.

You have the opportunity to speak directly with client companies when your profile is shortlisted as a potential match for an assignment. Based on zoulloo’s selection of freelancers who meet the client’s needs, the client chooses those they wish to meet through a casting session. This session is a 30 to 45-minute interview, depending on the nature of the assignment, organised by zoulloo and bringing together the client, the freelancer, and a member of the zoulloo team. The discussion allows you to go into detail about your skills, the project’s specific requirements, and all aspects related to the assignment. Alongside the casting, the freelancer and the client can also communicate via the platform regarding the proposal submitted by the freelancer.

As a freelancer, you are free to set your own daily rate for each assignment. Your rate is visible to clients within your proposal, and both you and the client are free to discuss and agree on the final amount. zoulloo does not intervene in these negotiations, ensuring full autonomy for both freelancers and companies to agree on the financial terms of the assignment.

Yes, as a freelancer, you are free to apply for several assignments at the same time. You manage your own schedule and workload, and you can respond to as many opportunities shared by zoulloo as you wish. However, it is important to avoid:

  • Submitting proposals for projects that cannot realistically be carried out simultaneously.
  • Working for competing companies at the same time.

Once you accept an assignment, you commit to completing it within the agreed timeframe and scope. Carefully assessing your availability helps ensure smooth management of all your ongoing assignments.

From the very start, you are supported by a Talent Agent throughout the entire process. As soon as you submit a proposal for an assignment, you are kept regularly informed of your application’s progress. The zoulloo team will contact you directly, and you’ll receive email notifications at every key stage, when your proposal is shared with the client, if the client wishes to organise a casting (selection interview), or when your profile and proposal are accepted for the assignment. This way, you stay fully informed at every step of your application journey.

Yes. zoulloo ensures the assignment runs smoothly for both client and freelancer and remains available for any questions. The execution of the work itself is the responsibility of the freelancer and the client.

Yes, as a freelancer, you can absolutely use the platform to find occasional support. During an assignment, whether it originated on zoulloo or not, you might need help or complementary expertise. In that case, you can reach out to us, and we’ll help you identify, within the zoulloo community, a qualified freelancer who can support you in successfully completing your assignment.

Plateforme

If you encounter a technical issue, you have several options:

  • Live chat on zoulloo.com and within the platform (icon bottom-right)
  • Your usual zoulloo contacts
  • Or email support@zoulloo.com.

We are here to help quickly.

zoulloo

zoulloo is the only platform 100% dedicated to data, market research and AI roles. Our three hallmarks - selectivity, precision and commitment, make our offer unique.

zoulloo was founded by professionals with over 30 years of experience in market research and data, driven by a dual ambition:

  • To make access to the right skills easier.  Access to talent has become a critical issue: the active workforce is growing more slowly, while freelancing is increasingly becoming a preferred way of working. By 2026, 30% of data and market research experts will be independent (source: Future of Work in Insight & Data, 2021). zoulloo helps companies adapt to this new reality by giving them access to the best freelance talent.
  • To break down the silos between data and market research specialists. These two disciplines are often isolated, even though they share common business logic and draw on the same data using complementary approaches. zoulloo fosters these synergies by animating an active community through online exchanges and in-person events, enabling experts to connect, learn from each other, and collaborate more effectively.

That’s also why we chose the name "zoulloo": it embodies a sense of community and connection between experts. The arch in our logo symbolises this bridge between data and market research.

zoulloo mainly offers four types of assignments:

  • Interim Management
  • Business Expert
  • Talent On Demand
  • Talent-on-Demand Pool

Discover our solutions tailored to your specific needs

zoulloo is remunerated exclusively by client companies. A margin applied to the freelancer’s remuneration is fully covered by the client.

A simple, transparent process:

  • Each month the freelancer submits an activity report (days worked) and invoices zoulloo (including any agreed expenses).
  • zoulloo invoices the end client.
  • On receipt of client payment, zoulloo pays the freelancer within 5 business days.

zoulloo is a borderless platform: we operate across all regions. Whether you’re a freelancer looking to join the zoulloo community or a company seeking experts in market research, data, or artificial intelligence, our network is accessible everywhere. Our approach enables us to connect top freelance talent, wherever they are, to meet the specific expertise needs of businesses efficiently and effectively.

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The most selective and qualified community